Effective Date: 01/01/2025
Welly Benefits (“Welly”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our web app and services (the “Services”).
1. Information We Collect
We collect the following types of information from users:
a. Information You Provide
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Employer Info: Name, email, phone number, company name, billing details
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Employee Info: Name, email, phone number, employer association
b. Information Collected Automatically
We may automatically collect certain technical information when you use our Services, such as:
c. Third-Party Services
We use third-party services including Stripe (payments), Typeform (forms), and WordPress (website hosting), which may collect data in accordance with their own privacy policies.
2. How We Use Your Information
We use your information to:
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Provide, maintain, and improve our Services
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Communicate with you about your account or services
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Process payments and manage billing
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Comply with legal obligations
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Analyze usage to improve user experience
3. Sharing of Information
We do not sell your personal information.
We may share information with:
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Service Providers (e.g., Stripe, Typeform) to support our operations
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Healthcare Providers within Welly’s network, only when necessary to verify eligibility
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Legal Authorities, when required by law or to protect our rights and safety
4. Data Security
We implement reasonable safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Choices
You may:
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Request access to or correction of your personal data
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Ask us to delete your information (subject to legal obligations)
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Opt out of certain communications by using unsubscribe links or contacting us directly
7. Children’s Privacy
Our Services are intended for users 18 and older. We do not knowingly collect personal data from children under 13.
8. Geographic Scope
Welly operates in the United States only. If you are accessing our Services from outside the U.S., you consent to transferring your information to the U.S.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you via email or through the Services. Continued use of the Services after changes means you accept the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: hello@wellybenefits.com