- Effective Date: 01/01/25
- Last Updated: 5/13/25
Welly (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our web-based platform. This Privacy Policy explains how we collect, use, and safeguard your information.
By using Welly, you agree to the practices described in this policy.
1. Information We Collect
We collect the following information when you interact with our Platform:
1.1 Personal Information
- Name
- Email Address
- Phone Number
This information is typically collected during the onboarding process or when you contact us for support.
1.2 Business Information
- Company name
- Business contact details
- Employee benefit allocations (non-personal aggregate data)
1.3 Automatically Collected Information
We may collect certain technical data automatically, such as:
- Browser type and version
- IP address
- Device type
- Pages visited and time spent on the site
This data helps us improve platform performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage access to your business’s Welly dashboard
- Deliver customer support
- Send invoices and communicate service-related information
- Improve and optimize our Platform
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only under the following circumstances:
Service Providers: We use third-party providers, such as Typeform, to help us operate the Platform. These providers are only given access to the information necessary to perform their tasks and are obligated to protect it.
Legal Requirements: We may disclose your information to comply with applicable laws or legal processes.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain personal and business data as long as your account is active or as needed to provide services. We may also retain information to comply with legal obligations, resolve disputes, or enforce our agreements.
6. Your Rights and Choices
You may:
- Access or update your contact information by reaching out to us directly
- Request deletion of your information (subject to our legal obligations)
- Opt out of non-essential communications at any time
- To exercise any of these rights, please contact us using the details below.
7. Children’s Privacy
Welly is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Geographic Scope
Welly is intended for use within the United States. If you access the Platform from outside the U.S., please be aware that your information will be transferred to and processed in the U.S.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the Platform or by email. Your continued use after changes are posted constitutes your acceptance.
10. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us at:
Email: hello@wellybenefits.com